Social learning experience

Confident Coach Experience

A social-learning experience that turns managers into skilled and inspiring coaches to their teams.

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10 learning hours

3 months

Real practice with a ‘coachee’

10 modules

7 social-learning sessions

"The #1 quality of the best managers is a coaching style."

Google study - Project Oxygen

75% Guidance & practice

20% Self-guided learning

5% Kick-off & Assessments

Typical time commitment: 10 hours

How do we transform managers into confident coaches to their teams?

The Confident Coach Experience is designed to facilitate deep learning through five core elements: personalised insights, bite-sized content, masterclasses with peers, inspiration from positive role models, and real practice through a coaching challenge. These build a manager’s coaching skills and their confidence so that they can apply those all-important nudges in the moments that matter.

Personalised insights to focus effort

Right at the outset we find out about manager's current coaching style through our Coaching Behaviours Assessment.

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This gives managers valuable insights that boost their self-awareness and help them to focus on the relevant behaviours.

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Throughout our process, we will help them to take concrete action based on those insights.

1 x Onboarding Survey & Coaching Style Assessment

Bite-sized content that fits into the flow of work

Managers are busier than ever. Even 1-day courses are hard to fit in without distraction.

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This is why we've distilled a lot of the necessary knowledge into short, engaging, multi-media modules that managers can engage with in their own time through their personalised Manageable Dashboard.

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To further inspire managers along the way, they also get access to exclusive content including interviews with business leaders, expert guides, coaching exercises and thought-provoking articles.

10 x short learning modules (c.15 mins each), released gradually on the Manageable platform

Masterclasses with peers

We're designed to learn socially, so we bring managers together in a series of Masterclasses.

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Here, they have the opportunity to practise what they've learned with each other, discuss ideas and experiences, and support each other to grow.

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They're joined by one of our expert coaches, who ensures there is a focus on practising and sharpening skills.

3 x 1-hour expert-led masterclasses with one other peer

Inspiration from positive role models

Positive role models have a powerful impact on us. Hence our expert coaches aren't trainers but business leaders who've become accomplished coaches.

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During Masterclasses, they model the skills, provide live feedback and inspire learning.

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When individual support is needed, managers can book a 1-1 expert session, or post questions online.

1 x 1:1 session with an expert coach when needed plus on-demand guidance via the 'Ask an Expert' feature on the Manageable Dashboard

Real coaching, not just role play

Just like learning to ride a bike or speak a new language, practising a new skill is essential to establish a habit and strengthen the knowledge.

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So, when managers are ready, we match them to an earlier-career individual with a clear coaching goal. Managers get the opportunity to put their coaching skills to real use with a coachee from another organisation.

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The coachees we work with are often under-represented professionals who have diverse backgrounds. They would otherwise struggle to get coaching support.

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We offer managers and coachees rich mutual learning opportunities, and a concrete way for organisations and their managers to give back.

3 x 1:1 sessions where the manager performs real coaching